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Town centre office

139-144 Lichfield Street,
(opposite The Town Hall)
West Midlands

We operate a same day appointment system so availability of appointments will depend on the number of volunteers we have on the day. Arrive early to avoid disappointment.

Advice session times

Monday9:00am - 1:00pm*
Tuesday9:00am - 1:00pm*
WednesdayMoney Advice Only
9:00am - 12:00noon
Thursday9:00am - 1:00pm*
Friday9:00am - 1:00pm*

*All types of advice are given on these days including money advice. Service is limited to money and debt advice only on Wednesdays.

Debt Advice

We have a specific advice session dedicated to giving money advice. If you're having problems paying your bills we can help, drop in on Wednesdays between 9am and 12noon for advice from our trained money advisers.

You can also send an email to or call 01922700600.

Our Services

For details on how our service works when you visit us please click the below button to view the pdf document:-

Service details

Depending on the nature of your problem and the number of advisers we have available on that day you will receive one of the following services:-

Click on the names of the teams above for further details.