Any personal information given to us as part of an advice enquiry is strictly confidential and will not be passed on to any other party without your direct consent. After being received data is stored securely on an electronic recording system which is managed and overseen by the national organisation Citizens Advice.
Please be aware that unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we've received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- Google Analytics - Used to collect anonymous information regarding a users visit to the site, such as length of visit, their browser and their geographic location. This information is used to help identify ways to improve the site.