To find out more about Walsall Citizens Advice Bureau click here below to view or download our latest Annual Report.

12 Things you didn't know about the Citizens  Advice Bureau

1.  The Citizens Advice service helps people resolve their money, legal and other problems by providing information and advice, and by influencing policymakers.  Many bureaux also have specialist Caseworkers.

2.  Our national organisation - Citizens Advice along with each Bureau are registered charities. 

3.  Each CAB has to generate the money it needs it needs to deliver advice services.  Funding comes from a range of sources including local authorities, Primary Care Trusts, the Legal Services Commission, Probation Services, the Big Lottery, charitable trusts and individual donations. 

4. The work of Citizens Advice Service affects people's lives in many different ways, through advice, campaigns, training for volunteers, helping people to deal with their own problems, increasing incomes and more. 

5.  The Citizens Advice service is a respected source of influence on local and national policy.  We provide evidence of our clients problems to campaign for improvements to policies and services. 

6.  CAB help people with over 5 million problems a year.

7.  The Citizens Advice service is both an employer and skills training agency with a workforce of over 26,000 people, with the majority of whom are trained volunteers. 

8.  Our advice is available in Bureau, in community venues such as GP surgeries, in peoples homes, on the phone, by email and online at www.adviceguide.org.uk (external link).

9.  CAB are the largest providers of free, independent money advice in the UK and deal with more than one million debt issues per year. 

10.  Our trained advisers can give general advice on virtually anything from benefit claims to unfair dismissal, debt and housing rights. 

11.  CAB advisers can write letters and make phone calls to companies and service providers on people's behalf, help more people to prioritise their debts, negotiate with creditors, refer people to specialist CAB caseworkers and others and specialist advisers can represent people at court and at other tribunals. 

12.  AdviserNet, our regularly updated online information used by CAB advisers and is unrivalled for its breadth, depth and quality.