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Advice Services
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The Bureau offers advice and information to everyone
who lives or works in Walsall. Short interviews can be given
to non-residents. The level of advice ranges from signposting
through to full representation in certain cases. Advice and
assistance is given on a wide range of subjects, including:- |
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| Welfare Benefits |
Debt |
Housing |
Employment |
| Immigration |
Consumer |
Community Care |
Some Legal Matters |
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A large team of advisors is backed up by a team of
specialist case workers. |
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Main Bureau opening times are: |
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| Monday - 8:45 - 3:00 |
Tuesday - 8:45 - 3:00 |
Wednesday - 12:45 - 5:00 |
Thursday - 8:45 - 3:00 |
| Friday - 8:45 - 1:00 |
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The Bureau is closed on Wednesday
mornings for Staff Training and is open between 12:45 - 5:00 as normal. |
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Most sessions are drop-ins, no appointment
necessary. |
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Advice is also available at the NHS Walk In Centre,
19 - 21 Digbeth, Walsall. |
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NHS Walk In Centre opening times are: |
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| Monday - 10:00 - 6:00 |
Tuesday - 10:00 - 6:00 |
Wednesday - 9:00 - 12:00 |
Thursday - 10:00 - 6:00 |
| Friday - 10:00 - 6:00 |
Saturday - 9:00 - 1:00 |
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The Bureau regrets that access is limited. The
Bureau is on the first floor. There is a lift but there is not
enough room for some of the larger wheelchairs. |
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The Bureau does operate from other venues
(outreaches) and offers a Home Visits service where
appropriate. Requests for Home Visits can be made by any
Health, Social Services or Voluntary Sector professional.
Clients can self refer by telephoning 01922 700600. The
Bureau will accept third party referrals from family members,
neighbours or friends. However, no visits will be made until
it has been confirmed with the client that the visit will be
welcome. |
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BSL interpreters are available by arrangement. |
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Advice can be given in Punjabi, Mirpuri, Urdu, Hindi,
Gujerati, Farsi, Bengali, French and Arabic. |
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Outreach Services
These are all drop-ins. In addition to the Outreach centres
there are drop-in sessions at the Dorothy Patterson Hospital,
Alumwell Close on Tuesday Mornings and Thursday afternoons and the
Patients Advice Centre at the Manor Hospital, Moat Road on Fridays
between 2:00 and 4:00. Contact the main Bureau for details |
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Walsall
CAB Other Outreach Surgeries in partnership with
various Community Organisations |
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On-Line Advice from Citizens Advice is available on line at www.adviceguide.org.uk
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